Skip to content
Book a 20-minute call

Your help pages lost traffic during the spam update: diagnose before you delete

Organic clicks to your help and resource pages fell in the weeks after Google began the September 2026 spam update. SEO commentary tells you to delete the pages that lost traffic: everything with no clicks, 30 to 50 percent, every loser. None of it comes from Google documentation.

Digital8 min read

Your clicks line is falling and somebody wants pages deleted this week

Google's core update guidance puts deleting content last, to consider only if the content cannot be salvaged. Before that, it asks you to skip the quick fixes and assess your top pages and queries before and after the update. Every case below ends in something to check rather than something to remove.

WHERE TO START. Pick the one case that matches your own screen and work it alone, before anything on the site changes. The cases are not ordered by likelihood, and none depends on the one before it.

Your clicks line barely moved and the impressions line fell off a cliff

Show the table: Triage table (6 rows)
Triage table. What you see in Search Console, the case it points to, and the document or report that settles it.
Triage table. What you see in Search Console, the case it points to, and the document or report that settles it.
What you seeLikely caseWhere to check
Impressions, CTR or average position moved sharply while clicks barely didCase 01: a disclosed logging error reported impressions inaccurately from 13 May 2025 through 27 April 2026, affecting impressions, CTR and average position but not clicksSearch Console data anomalies; keep comparison windows after 27 April 2026
The daily clicks line steps down on or after 24 September 2026Case 02: a rollout with a start of 24 September 2026 at 09:15 PDT, global and all languages, complete as of 8 October 2026The Search Status Dashboard entry for the September 2026 spam update
Pages or the whole site rank lower or are omittedCase 03: a manually detected issue, most of which can cause pages or a site to rank lower or be omittedThe Manual Actions report in Search Console
Near-identical pages built around similar queries, each sending visitors onwardCase 04: doorway abuse, defined as pages that lead users to intermediate pages not as useful as the final destinationGoogle's spam policies; compare the page with the destination it sends people to
A large batch of lightly reworded pages published close togetherCase 05: scaled content abuse, defined as many pages generated primarily to manipulate rankings rather than help usersGoogle's spam policies; the reason each page was made
Third-party articles on your domain, unconnected to your programsCase 06: site reputation abuse, where third-party content is published mainly because of the host site's established ranking signalsGoogle's spam policies; the reason each piece is hosted on this domain

The first row is a reporting-accuracy problem rather than a spam policy one. The five below it name the policy or report that decides the case.

On the Performance report your clicks line sags while the impressions line drops hard, average position jumps, and CTR looks alarming or flattering depending on the day you pick. Those four numbers measure four different things.

  • Clicks: user clicks from Google Search results to your site.
  • Impressions: how often your site appeared in Search results.
  • CTR: clicks divided by impressions.
  • Average position: the topmost position your property or page occupied, averaged across impressions. Google says it can mislead, so watch it over time for sudden changes.

Search Console disclosed a logging error that reported impressions inaccurately from 13 May 2025 through 27 April 2026. It affected impressions, CTR and average position, not clicks. Run a year-on-year comparison this month and your baseline sits inside that window, so the impressions half of the chart is measured against numbers Google has said were wrong. A separate article covers what to check before a GA4 answer goes in the board pack.

A desk seen from above with printed charts, a laptop and notebooks.
Date the drop first. That takes the daily view and somewhere to write the date down.

The fix

Read the clicks line first, because the logging error left clicks alone. Keep every comparison window after 27 April 2026. Then assess your top pages and queries before and after the update, which is what Google's core update guidance asks for first.

The drop starts on 24 September and the rollout ran until 8 October

Switch the Performance report to daily clicks and the line steps down on or after 24 September. The Search Status Dashboard entry for the September 2026 spam update records a start of 24 September 2026 at 09:15 PDT, global and all languages, with rollout expected to take up to two weeks. The entry now reads: "The rollout was complete as of October 8, 2026."

Clicks read before 8 October were read mid-rollout. The dashboard history shows three earlier spam updates this year: the one starting 24 March 2026 ran 19 hours and 30 minutes, the one starting 24 June 2026 ran 2 days and 1 hour, and the one starting 18 August 2026 ran 2 days and 16 hours. None reached three days; this one used almost its whole two-week window.

Google's spam detection runs continuously, and a spam update is a notable improvement to those systems. A drop dated inside the window was not necessarily caused by it.

The fix

Write down the date of your first down day. Check it against the dashboard entry for the September 2026 spam update, which ran from 24 September to 8 October. If your first down day falls inside that window, compare the clicks from after 8 October with the weeks before 24 September before you change any page.

There is an entry in your Manual Actions report

In Search Console the Manual Actions report either says no issues detected or names an issue. That one line decides this case.

The report lists manually detected issues, mostly attempts to manipulate Google's search index, and most of them can make pages or a site rank lower or be omitted. An entry there names a problem in your own account rather than leaving you to guess at an algorithm.

SEO commentary calls any sharp drop a penalty, which no primary source supports. That word sends people deleting pages over a drop no report in their account confirms.

The fix

Open Manual Actions and read it. If it says no issues detected, the drop is not a manual action, and removing pages addresses nothing the report names. If it names an issue, that entry is your work.

Forty near-identical town pages all push visitors to the same contact form

The pages that lost traffic turn out to be variants of one another: forty town pages differing only in a place name, each a short paragraph and a button to the same contact form.

Google defines doorway abuse as sites or pages created to rank for specific, similar search queries that lead users to intermediate pages not as useful as the final destination. The test is comparative, so ask whether your page is less useful than the place it sends people. For a different list on the same website, read the website checks Google Ad Grants activation turns on.

The fix

Pick three of these pages and follow what a visitor does next: where they land, and whether that page answers more than the one they arrived on. Where the page is only a stop, fold it into the destination that does the work instead of deleting it. Google's core update guidance keeps deletion for content that cannot be salvaged, and folding a town page into a service page salvages it.

Your resource library gained two hundred pages in one month

Two hundred pages went into your resource library inside one month, each a lightly reworded version of the one before, and most of the lost clicks sit in that batch.

Google defines scaled content abuse as many pages generated primarily to manipulate rankings rather than help users, and says it is usually large amounts of unoriginal content with little or no value, regardless of whether AI, humans or a combination made it. The definition turns on what the pages were made for, so neither authorship nor volume settles it.

The delete-everything-with-no-clicks advice bites hardest here. Zero clicks is not the published test: the page that prompted a call to your office can be useful and invisible in Search at the same time. There is a separate piece on what answer engines publish about getting your pages cited.

The fix

Sort the batch by why each page was made rather than by what it earned. Keep the ones written for a person with a question, rewrite the ones written for a search engine, and try the rewrite before you remove anything.

Your domain hosts partner articles that have nothing to do with your mission

Some of the losing URLs are not your own work: a sponsored post, a partner listing, a guest article from a supplier. They sit on your domain and have nothing to do with your programs.

Google says third-party content alone is not inconsistent with the site reputation policy. The violation it describes is third-party content published mainly because of the host site's established ranking signals, to manipulate rankings. Ask of each piece why it sits on this domain, not who wrote it.

The fix

List every third-party piece on the domain and write next to each one the reason it is there, in a sentence you would read out to a trustee. Deal first with the pieces whose only reason is your domain's standing in Search.

Name the case before you remove a page

You settle the first three cases by reading rather than by changing the site: the clicks line in the Performance report, the dashboard entry for the update, the Manual Actions report. The last three turn on why a page exists, which is a question about your own intentions rather than about an algorithm. Google's core update guidance keeps deletion for content that cannot be salvaged, so a rewrite and a second reading of the weeks after 8 October beat a bulk delete you cannot undo.

The qualification review is free. All we need is your organization's name and website. Start the free quiz

Questions

What does Google actually require of our website?

Six things, in plain language: your organization owns or controls the domain, the site explains your mission and what you actually do, the content is substantial and original rather than thin or copied, navigation and links work, the whole site is served over HTTPS, and it displays and functions properly on a phone. Any donation path you offer has to be secure and lead somewhere obviously yours, and the standard Google Ads policies apply to your pages as well as to your ads.

Google's rule · Checked AUG 2026

Our website is small. Is that enough?

Possibly. Google publishes no minimum page count and does not require a blog; what it looks for is substantial original content explaining your mission, programs and activities, plus navigation that works. A modest brochure site that genuinely describes what you do can pass. What tends to fail is a single placeholder page, text copied from elsewhere, a page that is mostly embedded video or outbound links, or an organization whose real information lives only inside PDFs.

How we work

What happens if we redesign the website after launch?

Tell us before it goes live, or as soon as you can afterwards. Compliance is never a one-time state: a redesign can move the URLs your ads point at, remove the mission content the review passed on, or break the tracking behind your conversions. Under Ongoing Grant Management we re-check destinations and tracking when that happens. If you are self-managing, keeping the site compliant is yours: the ads carry on pointing at whatever the new pages now say.

How we work

Is it true we have to change something every 90 days?

No, and this one is everywhere. There is no published Google Ad Grants rule setting an activity quota or a fixed number of account edits; no such rule exists to point at. Accounts under management are reviewed at least weekly, but that is AdGranted's own service standard rather than a Google requirement, and changes are never manufactured just to look busy.

Commonly repeated · Not a Google rule

Sources

  1. Google Search spam updates and your site (Google Search Central)
  2. Google Search Status Dashboard, September 2026 spam update
  3. Google Search's spam policies (Google Search Central)
  4. Google Search's core updates and your website (core update guidance)
  5. Search Console Performance report documentation (Search Console Help)
  6. What are impressions, position, and clicks? (Search Console Help)
  7. Manual Actions report (Search Console Help)
  8. Search Console data anomalies (Search Console Help)

Written by AdGranted

AdGranted runs the Google Ad Grants launch for eligible nonprofits: the eligibility and website review, the two Google applications, the campaign build, and the stabilization period after go-live.

Seven paths through Google Ad Grants. Find yours.

The free quiz asks about your organization, your website, and where the grant stands today. It then names the path that fits: a straight launch, website work first, a stuck application to unblock, an active account to improve, a suspended one to assess, a self-managed route, or groundwork before any of it.

Your plan arrives by email.

Discover your Google Grants path